Shipping policy

Shipping Areas:
We ship to all EU countries, including non-EU European countries such as Switzerland.
For shipments outside Europe, we use insured DHL parcels.
For deliveries to the United States, due to current customs regulations, we can only ship orders valued under 100 USD.

Delivery Time:
Within Germany: 2–5 days, Express: 1–2 days
Across mainland Europe (excluding Germany): 3–7 days

Outside Europe: 2-3 weeks

Shipping Costs:
Within Germany (DHL): Free shipping
Within Germany (DHL Express): €8.99
Across mainland Europe (outside Germany): €7.99 per order

Outside Europe: €25

Returns & Exchanges:
Please contact us at: shop@loviqueatelier.com